SHIPS IN 1 BUSINESS DAY MADE IN USA

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Why did my payment fail?

MyPhotoSocks accepts credit or debit cards that have a Visa, Master Card, American Express or JCB logo and PayPal payments. Most payment failures are due to a disapproval by your bank. If you see a payment failed message please contact your bank or credit card provider for more information. When the cardholder's bank is declining the charge and sending the error, only the bank knows why the transaction was declined and how to correct the issue. Before contacting your bank, you can also find a list of the most common reasons for a failed payment for any of our services. If your payment failed, please find possibilities & directions for reference. 

Internet Explorer is not supported

  • Please note that our system currently does not work well with an In Internet Explorer browser. If you're using IE, then the Firefox and Google Chrome will be the best choice. If the same issue happens, kindly refer to following details.

Credit/debit cards or billing address info. does not match that on file with the bank.

  • The credit card issuer may decline a charge if your provided billing address which is different from their information on file, such as incorrect account/billing details(card number, expiration date, billing zip code, CVV/CVC), purchase not authorized by the card owner, the cardholder's spending habits, or expired credit card. The payment processor rejected the payment due to the anti-fraud billing address or card verification checks. In these cases, the payments are just in a pending state and have not been received by MyPhotoSocks. Since the processor has not completed the transaction the funds will be rejected or will be automatically return to your account within a few days. 
  • Depending on the country in which you are located you might have to call your bank to check the limitations of your credit card account to authorize your credit card for online, cross-border or overseas transactions.
  • Please double check the credit card information you have entered and make sure your billing address matches this information exactly. If this is the case, you should contact your bank for additional assistance.

Your card is not supported.

  • Visa Gift Card or Prepaid Visa Card is accepted, but please make sure your card support the online cross-border or overseas transactions and has enough balance. 

Our risk system is blocking the purchase

  • Our risk detectors may have accidentally blocked you from purchasing, due to reasons: You issued a chargeback against MyPhotoSocks in the past
  • Too many invalid attempts, your card will be blocked in order to protect you from theft and fraud.
  • You are using a proxy server. Please turn off the proxy and attempt the purchase again. 

PayPal is blocking the purchase

  • Your Credit Card or Debit Card issues (such as invalid card, expired card, amount exceeds, card is disabled, etc.)
  • Your Credit Card or Debit Card issues with International transactions (Ensure the buyer credit cards and debit cards are allowed to buy online from overseas merchants)
  • If you are receiving a receipt error for a PayPal order then likely there is an issue with your PayPal funding source. Please contact PayPal.com support for more information.

 

If your payment won’t process with your PayPal account or you’re still having problems with your card, try:

  • Make the purchase again in a browser that's in Incognito mode, or in a different browser, or
  • Changing your payment method at checkout, or use a different credit card or PayPal account, or
  • If none of these issues apply, please contact us with your order number(if there is), name and email address, error notification and the screenshot of the error, we will check the details and assist you in continuing the order.

Here Is What Our 10000+ Customers Have To Say

Boyfriend loved these socks .Because it really great that get faces on the socks! High quality print and sock material.

Abby / Facebook

These socks are adorable, and super thick and cozy! It have a good quality, The Shipping is super fast and I couldn't be happier! The packaging is nice too. I Love so much.

Cavin / Facebook

They’re of amazing quality. The socks are comfy, and the picture quality is great. I bought these as a gift , I was so excited when I opened the package and saw them.

Jerry / Facebook

They are absolutely adorable and my order came extremely fast. the shipping is so fast , Highly recommend not only the product but this shop. Excellent!

Jack / Instagram

I love these socks! They have a good quality , these socks are adorable and I’d recommend them for sure! I expected order the socks next !

Domand / Instagram

Socks came out great! Communication with seller was professional and very prompt. Also, socks were made quickly and fast shipping. Highly recommend. Thank you!

Jenny / Facebook

Got these socks and they turned out amazing! We couldn’t be happier and he loved this, such a cute, fun and creative gift! Thank y’all, they are perfect!

Queen / Instagram

They are perfect ! Way better quality than I have seen before on printed pictures, nice quality socks, will definitely order again.

Daisy / Facebook

These are awesome and they come earlier than expected yay ! I will be happy!

June / Facebook

Shipped quickly and was exactly as described. Made for a great gift!

Nicky / Facebook

I got this socks . Arrived on time. I loved it. It's beautiful and unique. I placed another order for a friend. Thank you for your great service.

Amy Jarvie / Instagram

This gift was so good and this is a direct quote from him "Thanks so much it really works great! Highly recommend!

Romi / Facebook

This product is amazing. Definitely recommend. Quality is great. If you send a picture that is not high enough quality, they will ask you for a new one.

Karen Holden / Facebook

Got this for my friend as a gift, and she loved them , The socks arrived pretty quickly and looked exactly as anticipated. Can't wait to see my friend wear these socks !

Tombill / Instagram

Absolutely perfect! Cannot wait to give the socks as Christmas gifts! The shop was extremely helpful, Would absolutely recommend them and will probably purchase more from here!!

Mia Lancaster / Facebook

What an awesome product! It is very comfortable. This was such a fun surprise for my boyfriend. Highly recommend this store!

Sunrose / Instagram

The socks fits perfect and material is super soft! Thank you for fast delivery shipped in 1 bussiness day and made in the usa.

Gavin / Instagram

Got this socks ! Fast delivery and quality make me amazing. I will place another order for my friend. Thank you for your great service.

Kim / Facebook

I want to give this shop 10 stars for everything. The delivery super fast, packaging is excellent and The quality of socks is also excellent.

Quynh juyice / Instagram

I highly recommend this shop to anyone. The prices are affordable and the quality is of a very high standard. I am very pleased with my purchase and cannot wait for the next sale!

Ballo / Instagram